![]() If applicable, the vendor field on your document should list FastSpring, not Ripeware, as FastSpring is the merchant of record and handles the transacation and tax remittance. You must provide a tax exemption document or VAT ID. You can request a tax-exempt order (or apply for a tax refund within 30 days of a recent order) by filling out a short form.The charge appears on statements as “FS* Ripeware” or “FSPRG”. Upon completion of your order, you will receive instructions to remove the 5-minute prompting session limit. Orders for Presentation Prompter licenses are handled by FastSpring.All customer support is handled through email.However, until you purchase a license, your prompting sessions are limited to 5 minutes. ![]() You can download Presentation Prompter for free and use it for as long as you’d like. ![]()
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